Best Internet Service in Singapore

When discussing the best internet service, I’ll definitely recommend Starhub. They not only have very good expertise, but they are also very polite. Before this Chinese New Year, my pc was invaded by a virus and it would automatically shutdown every 20min, as well as being super slow. I had Windows XP reinstalled by myself. After installation, I couldn’t access the internet. Can you imagine for that holiday we stayed at home for 4 days. Apart from New Years Eve, I had nothing much to do. So without the internet, life would have been extremely boring. So I called Starhub for help. The manager very patiently answered all of my questions. He told me as long as the other pc can serve, then the internet service had no problem. The problem lied with my pc. I asked him how to solve this problem as my pc was no longer under warranty. He was himself unfamiliar with the problem, but would try to help by consulting one of his colleagues and would call back later. He did call me as promised the following day. He explained that I would need to install a driver before connecting to the net service. Then we found out that we did not have any driver software. I told him I would need to go back to my company to get the software. I hoped that he would call again after the holiday was over. Again he called. My software was not yet ready, because my colleague and I were not sure how to download it. That was on the Wednesday. My colleague told me that he would go back and find out the next day and then save it on my thumb drive. Next day I went to see him. He still hadn’t done it yet due to his tight work schedule. At night, Starhub staff called again. I again apologized for not being ready with my software. He rest assured me that the following day, he would arrange somebody else to call me as he would be on leave. In the end I got my software on Monday. During this period, he had called me many times. It is very difficult to find a company who would do the same thing here in Singapore. On a previous occasion, I had signed up with Singtel, and the staff seemed not to be very well trained. They failed to solve most of the problems and worse still, they would simply answer that such problems were not covered by their service. So for quality service, I would strongly recommend Starhub.